Privacy Policy

At Resume Creator Hub (resumecreatorhub.com), operated by Alibalk Digital FZE LLC, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have as a user of our website and purchaser of our products.

This policy is intended to comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the UAE Personal Data Protection Law (PDPL, Federal Decree-Law No. 45 of 2021), where applicable.

a) Information you provide directly:

• Name and email address (via contact forms or newsletter signup)
• Billing name and email address (when you make a purchase via WooCommerce)
• Any messages or enquiries submitted through our contact form

b) Information collected automatically:

• Browser type, device type, and operating system
• IP address and approximate location
• Pages visited, time spent on pages, and referral source
• Cookies and similar tracking technologies (see Cookies section below)

We use the information collected to:

• Process and fulfill your digital product orders
• Send order confirmation and provide download access
• Respond to customer support enquiries
• Improve website content, product offerings, and user experience
• Analyze website traffic and usage patterns via Google Analytics 4 (GA4)
• Serve personalized or non-personalized advertisements via Google AdSense
• Comply with our legal and accounting obligations

Resume Creator Hub uses our website to process digital product sales and order delivery. When you make a purchase on our website, we collect your name, email address, and billing details necessary to process your order and provide download access. We do not store or process credit or debit card details on our servers. Payments are handled securely by third-party payment processors including Stripe, which operate under their own privacy policies and security standards. Stripe displays prices in USD and automatically shows the local currency equivalent based on your location at checkout.

Order data (name, email, purchase history) is retained for a period of up to 5 years for legal, accounting, and audit purposes as required under UAE commercial regulations.

Resume Creator Hub uses cookies and similar tracking technologies to improve user experience, analyze traffic, and serve relevant advertisements. Types of cookies we use:

• Essential cookies — required for the website and shopping cart to function correctly
• Analytics cookies — via Google Analytics 4 (GA4) to understand how visitors use our site
• Advertising cookies — via Google AdSense and the DoubleClick cookie to serve interest-based ads

You may opt out of personalized advertising at any time by visiting: https://www.google.com/settings/ads. You can also manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website and checkout process.

We use Google AdSense to display advertisements on our website. Google AdSense uses the DoubleClick cookie to serve ads based on a user’s previous site visits and browsing interests. We use Google Analytics 4 (GA4) to monitor and analyze website traffic and user behavior. Both services are operated by Google LLC and comply with GDPR, CCPA, and other applicable privacy regulations. For more information, review Google’s Privacy Policy at https://policies.google.com/privacy.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law:

• Customer order data (name, email, purchase): retained for up to 5 years for accounting and legal compliance
• Contact form submissions: retained for up to 12 months
• Analytics data: retained as per Google Analytics 4 default retention settings (up to 14 months)
• Cookie data: varies by cookie type — session cookies expire when you close your browser; persistent cookies expire per their set duration

Resume Creator Hub’s Privacy Policy applies only to our own website. We work with the following third-party services, each governed by its own privacy policies: Stripe, Google Analytics 4, Google AdSense, and Canva. We advise you to review the privacy policies of these services directly.

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request that inaccurate data be corrected
• Right to deletion — request deletion of your personal data (subject to legal retention requirements)
• Right to object — object to the processing of your data for marketing or advertising purposes
• Right to data portability — request your data in a portable format

To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us immediately at [email protected] so we can delete it.

By using our website, you consent to this Privacy Policy and the processing of your data as described. Where required by law (e.g., for non-essential cookies or marketing communications), we will obtain your explicit consent before processing your data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be published on this page. We encourage you to review this page periodically

For any privacy-related questions or requests, please contact: [email protected]